Eternally Yours - Our Prestige Service
This is our premium customized service that includes every detail to ensure a truly special tribute specifically for your pet. Tailored to your needs, service options range from choosing that special urn (choice of urn as pictured above, C-1 or C-12), to planning an informal memorial – complete with flowers, indoor/outdoor plants, seeds to plant in remembrance -, and other special momentos. If you have a specific vision in mind, we will make it a reality. Full service package prices vary according to the options you choose.
Superior service includes:
- Immediate and gentle pick-up of your pet from your home or veterinary clinic
- Individual cremation of your pet performed by certified technician
- Guaranteed 100% recovery and return of cremains within 3-5 business days
- A certificate of individual cremation signed by the presiding veterinarian and a numbered security medallion which identifies your pet’s individual cremation
- Record of the cremation is recorded in the crematorium Book of Remembrance
- Grief management aids; ongoing communication and emotional support for you and your family
- Commemorative “angel” pins, sympathy card
Print our Eternally Yours services PDF
Treasured Friend - Our Basic Service
This is our standard, individual cremation service. This service includes, but is not limited to:
- Pick-up from your veterinary hospital within 48 hours.
- Guaranteed 100% retrieval and return of cremains
- Your pet’s cremains are returned to you in a Keepsake satin pouch or sand granite urn.
- A certificate of individual cremation signed by the presiding veterinarian, with a numbered security medallion which identifies your pet’s individual cremation
- A sympathy card, and a list of grief management aids.
With Loving Care - Our Non Ash Return Service
This option is for pet owners who chooses not to have their pet’s cremains returned to them, but are adamant in providing their pet with a dignified farewell. Included in this service:
- Immediate, gentle pick-up of your pet if he/she has passed away at your home OR pick-up within 48hrs from your veterinary hospital
- A mailed certificate of cremation along with a condolence card.
- Gentle and careful scattering of your pet’s ashes on our protected land overlooking the beautiful Ottawa River
Individual cremation - where your pet is given the dignity and privacy of individuality in the cremation chamber - is a well-respected, time-honored alternative to burial. While being the ultimate gift of love, individual cremation also allows families to “bring their pet(s) home”; to retain the ashes of their pet and determine a final resting place of their choosing.
"The loss of a beloved pet is always a traumatic experience under any circumstances… It is very important to have a sense of closure when the time comes. 'Grief is a healthy emotion,' commented Averil Robinson from Pet Friends. After all, we are losing a very special member of the family."- Excerpt taken from article in “The Chronicle” newspaper, Montreal
Planning a cremation memorial in tribute to your loving, loyal friend helps ease the heavy sense of loss and sadness. This is especially true in the case of pre-adolescent children. When allowed to have a voice and be involved in how to say goodbye to their special friend, children are better able to vocalize their grief and mourn in a healthier, natural way.
“One of the important issues is families with children. We recommend that parents be truthful with their children. A parent's response can make the difference to whether the child's first encounter with death will be a positive or a negative part of their personal development.” Robinson reflected."- Excerpt taken from article in “The Chronicle” newspaper, Montreal
How you choose to lay your pet to rest is a very personal decision, and an important one. Pet Friends recognizes the distinctive needs of each family; our consultative approach ensures that everyone’s needs and desires are incorporated into the most fitting homage to your pet. Whatever your budget and desires, at all times Pet Friends honors the sanctity of your deceased loved one. Just take a look at the unsolicited testimonial we received on September 14, 2005 from one of our families:
Dear Pet Friends,
Our entire family would like to take this moment to thank you for all you have done during a most trying time, your dedication to your work is evident and is seen throughout all those who are associated with Pet Friends. Everyone we have spoken to, or have met, has been professional, compassionate and most importantly empathetic. We would like to give a special thank you to Dr. Weissmann. We have never met anyone quite like her. She remained professional on her visit, yet showed an enormous amount of compassion for what our family was about to go through. She is passionate about her work with pets and we appreciated her reassuring words about such an unbearable decision. She didn't just "put our dog down" she helped ease the suffering of our beloved family member and for this, we will be eternally grateful. We are thankful to have all our "lost' pets at home with us and we remember them everyday through our "angel" pins. We have Pet Friends to thank for this. Please know that you are all in our thoughts and whenever we think of our pets, we can't help but think of all you have done for us. Thanks again!The Morello Family