Eternally Yours - Our Prestige Service

 

 

This is our premium customized service that includes every detail to ensure a truly special tribute specifically for your pet. Tailored to your needs, service options range from choosing that special urn (choice of urn as pictured above, C-1 or C-12), to planning an informal memorial – complete with flowers, indoor/outdoor plants, seeds to plant in remembrance -, and other special momentos. If you have a specific vision in mind, we will make it a reality.  Full service package prices vary according to the options you choose.

Superior service includes:

• Immediate and gentle pick-up of your pet from your home or veterinary clinic
• Individual cremation of your pet performed by certified technician
• Guaranteed 100% recovery and return of cremains within 3-5 business days
• A certificate of individual cremation signed by the presiding veterinarian and a numbered security medallion which identifies your pet’s individual cremation
• Record of the cremation is recorded in the crematorium Book of Remembrance
• Grief management aids; ongoing communication and emotional support for you and your family
• Commemorative “angel” pins, sympathy card

Print our Eternally Yours services PDF

 

 

 

Treasured Friend - Our Basic Service

 

 

This is our standard, individual cremation service. This service includes, but is not limited to:

• Pick-up from your veterinary hospital within 48 hours.
• Guaranteed 100% retrieval  and return of cremains
• Your pet’s cremains are returned to you in a Keepsake satin pouch or granite urn.
• A certificate of individual cremation signed by the presiding veterinarian, with a numbered security medallion which identifies your pet’s individual cremation
• A sympathy card.

 

 

With Loving Care - Our Non Ash Return Service

 

This option is for pet owners who chooses not to have their pet’s cremains returned to them, but are adamant in providing their pet with a dignified farewell. Included in this service:

• Immediate, gentle pick-up of your pet if he/she has passed away at your home OR pick-up within 48hrs from your veterinary hospital
• A mailed certificate of cremation along with a condolence card.
• Gentle and careful scattering of your pet’s ashes on our protected land

 

Dignity & Honor for All

 

Individual cremation - where your pet is given the dignity and privacy of individuality in the cremation chamber - is a well-respected, time-honored alternative to burial. While being the ultimate gift of love, individual cremation also allows families to “bring their pet(s) home”; to retain the ashes of their pet and determine a final resting place of their choosing.

"The loss of a beloved pet is always a traumatic experience under any circumstances… It is very important to have a sense of closure when the time comes. 'Grief is a healthy emotion,' commented Averil Robinson from Pet Friends. After all, we are losing a very special member of the family."

- Excerpt taken from article in “The Chronicle” newspaper, Montreal

Planning a cremation memorial in tribute to your loving, loyal friend helps ease the heavy sense of loss and sadness. This is especially true in the case of pre-adolescent children. When allowed to have a voice and be involved in how to say goodbye to their special friend, children are better able to vocalize their grief and mourn in a healthier, natural way.

“One of the important issues is families with children. We recommend that parents be truthful with their children. A parent's response can make the difference to whether the child's first encounter with death will be a positive or a negative part of their personal development.” Robinson reflected."

- Excerpt taken from article in “The Chronicle” newspaper, Montreal

How you choose to lay your pet to rest is a very personal decision, and an important one. Pet Friends recognizes the distinctive needs of each family; our consultative approach ensures that everyone’s needs and desires are incorporated into the most fitting homage to your pet. Whatever your budget and desires, at all times Pet Friends honors the sanctity of your deceased loved one. Just take a look at the unsolicited testimonial we received on September 14, 2005 from one of our families:

"I want to thank you for all the patience you have and for keeping in touch.

Thank you for the presentation of the package…very very well thought of and the little details are what makes the difference. It shows Pet friends really cares. The blanket smells Yoshi…thank you!!!!!!!!!!!!!!!

A very grateful customer……"

Isabelle

"Everyone at Pet Friends is amazing. Both of our cats and our bunny rabbit have been treated with the upmost compassion, respect and loving care. Bidding a family member goodbye is never easy. Every human that comes in contact with you can walk through the grieving process with a confidence in knowing that their loved ones are cared for. Every animal, and human, that comes in contact with you becomes a valued member of the Pet Friends Family. We humans and animals live in a better world because of people like all of you.

I do not know what we would do if you were not there"

Thank You
Lara and Trevor and our little Zoo

Dear Pet Friends,

Our entire family would like to take this moment to thank you for all you have done during a most trying time, your dedication to your work is evident and is seen throughout all those who are associated with Pet Friends. Everyone we have spoken to, or have met, has been professional, compassionate and most importantly empathetic. We would like to give a special thank you to Dr. Weissmann. We have never met anyone quite like her. She remained professional on her visit, yet showed an enormous amount of compassion for what our family was about to go through. She is passionate about her work with pets and we appreciated her reassuring words about such an unbearable decision. She didn't just "put our dog down" she helped ease the suffering of our beloved family member and for this, we will be eternally grateful. We are thankful to have all our "lost' pets at home with us and we remember them everyday through our "angel" pins. We have Pet Friends to thank for this. Please know that you are all in our thoughts and whenever we think of our pets, we can't help but think of all you have done for us. Thanks again!

The Morello Family

I would like to take this moment to thank all the people at Pet Friends, for their professionalism, understanding and compassion when we lose one of our dearest little friends. Your service in whole right down to the delivery of our loved one is beyond compare. I was so comforted by the knowledge that everything was done according to the regulations and laws of this Province. Knowing that Lola was treated with the honour and dignity she deserved, mine and my son Bruce's heartfelt thanks. Keep up the good work.
Kindest regard

Gail Farhood and Bruce Lemieux